Refund Policy

OUR REFUND POLICY LASTS FOR 30 DAYS FROM THE DELIVERY OF YOUR ORDER. 

If you are unsatisfied with your purchase for ANY REASON, please reach out to our customer service team at shop@certifiedbrandsgroup.com. We take customer service very seriously and will happily go out of our way to remedy any dissatisfaction with our products. 

If you received a damaged or defective product, please reach out to us at shop@certifiedbrandsgroup.com to arrange for a replacement or refund.

Please do not send your purchase back to the manufacturer.

Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please contact us at shop@certifiedbrandsgroup.com

 

Shipping
To return your product, you should mail your product to:

Certified Brands Group, Inc.
3183-A Airway Ave. Suite A-2
Costa Mesa, CA 92626